Sentidigital - Privacy Policy

 Welcome to Sentidigital Tool!
We care deeply about your privacy. This policy explains how we collect, use, and protect your data, including content from third-party platforms.
 

Data Collection

Excel Uploads:
We temporarily store uploaded Excel files for automated processing only. No staff or third party can access them.

Third-Party Platforms:
When you connect platforms like Facebook, Gmail, or Instagram, we extract public or text-based content for analysis. We never access or store personal identifying information.

Gmail Access:
Logging in with Gmail lets us read email subjects and bodies solely for analysis. We don’t keep sensitive or personal details.

Facebook/Instagram Logins:
We may access permitted non-personal data (e.g., public posts, likes). We do not access private messages or sensitive data without clear consent.

Market Analysis:
We analyze public text from social media and search platforms. We track trends, not individual users.

Data Usage

The primary purpose of collecting this data is to perform sentiment analysis and text classification. This
assists in:
Enhancing marketing strategies.
Improving customer experiences.
The data is solely used for the aforementioned purposes and will never be used in a way that compromises your
privacy.
 

Data Storage and Security

Your data’s security is our utmost priority. All uploaded files are encrypted and stored in a secure database. Only the application has the decryption keys, ensuring that your files remain private and inaccessible to human intervention.

Data Sharing

We value the trust you place in us and prioritize the safeguarding of your data.
Sentidigital Tool does not share, sell, lease, or rent your data with third parties for
business or operational purposes.

Data Deletion

Upon your request, all uploaded files and associated data can be permanently deleted from our database. Once deleted, the data cannot be retrieved or restored.

Consent

By using our application, you consent to the data practices described in this Policy. You also acknowledge and consent to the automatic processing of provided links and content from third-party platforms for sentiment analysis and text classification.

Changes to the Privacy Policy

We may update this Policy from time to time. If we make significant changes, we will notify you through the application or other means. Your continued use of the application after such changes will be deemed as acceptance of the updated Policy.

Contact Us

Have questions? 

Email us at: nour.amamou@sentidigital-tool.com